Scan the sign by the till.
Pick it up when it's ready.
A customer scans the code beside your counter, orders from your own menu and pays. The order lands in your queue with a ready time your bar can actually keep.
The menu opens from the sign by the till. Nothing to install.
Ordering ahead shouldn't need an app, a marketplace or a cut of every sale.
Most online ordering for cafés is rented: someone else's app, someone else's name at the top of the page, someone else's percentage taken off every order. Here the storefront is yours, the customer is yours, and the money settles into your own Stripe or Square account.
Your menu, your prices, your customers. Drip & Bake takes nothing from the sale.
01 / The counter sign
No app to download.
A customer points their camera at your counter sign and your menu opens. There's nothing to install and no account to make before they can see what you sell.
It's your storefront, in your theme, with your photos, your descriptions and your prices — not a listing on somebody else's marketplace.
Regulars can add it to their home screen, where it opens like an app with your name under the icon.
02 / An honest wait
A ready time the counter can keep.
Before anyone pays, they're told when it'll be ready, and that time comes from your counter rather than a guess.
It starts from how long each item takes to make, allows for the fact that a second drink costs the bar less than the first, and rises when the queue is busy or you've switched on Rush Mode.
The customer sees the same time on the item and at checkout, and it's fixed on the order the moment it's placed — so the person waiting and the person making it are looking at the same promise.
03 / Now or later
Now, later, or tomorrow morning.
A customer can ask for it as soon as possible or choose a pickup time, and a pickup can never be booked sooner than the order can honestly be made.
When you're closed, the storefront says so and doesn't take an order you can't make. If you run BakeAhead, it offers tomorrow's pickup instead, for the items you've made available for it.
At a table, the same storefront takes the order for that table. That's Tap & Tend.
04 / 0% of the sale
Paid your way. Kept by you.
Customers pay by card, Apple Pay or Google Pay, through your own Stripe or Square account.
Tipping is yours to switch on and set, and sales tax is set once and applied to every order.
Drip & Bake takes no percentage of the sale. You pay for the software; what your café earns settles with you.
If your shop can't take a card at that moment, the customer is told before anything is ordered or charged — never after.
05 / Every customer
Guests welcome. Regulars remembered.
Anyone can order with nothing more than a name for the pickup.
A customer who signs in has their name filled in, earns loyalty points on every paid order, and can find every order they've placed with you.
Either way, it's your customer — not a marketplace's.
06 / The handover
Told the moment it's ready.
When the bar marks an order ready, the customer hears about it: on their lock screen if they've allowed notifications, or by email — guests included, if they left one at checkout.
Every order carries a short code to show at the counter and a receipt from your shop, with your name and address on it.
The handover is the part of service most likely to go wrong. Here it's the part with software behind it.
Thursday 24 September
8:39
Thought through, underneath
One order.
One record.
Practice runs, and why nothing has to be reconciled afterwards.
Practise before the first real order.
Simulation Checkout lets you and your team place practice orders that go through the whole flow — the queue, the ready time, the handover — without a real charge.
Practice orders are marked as practice, and they never touch your books, your loyalty points, your stock or your numbers.
One order, everywhere it needs to be.
The same order is what your queue shows, what your stock is taken from when it's handed over, what your loyalty points are earned on, and what your financial records are built from.
Nothing is copied between systems, so nothing has to be reconciled between them.
Try it where it counts
Your menu, on their phone.
Your counter, a little quieter.
The real test of online ordering isn't a demo. It's your own customers, on an ordinary morning.
Start free — no card needed. Print your counter sign, put it beside the till, and see what happens.