One queue for the bar.
It knows what every order is waiting on.
Every paid order arrives the moment it's placed, with the drink exactly as it was ordered, a ready time the customer has already been given, and one tap to move it on.
Paid, in the queue, oldest first. Waiting on the bar.
The person on bar shouldn't have to hold the order of things in their head.
A flat list of tickets can't tell an order waiting on the bar from one waiting on its customer, or today's rush from tomorrow's bake. So the queue does it for them: what's next is what's shown next, and what isn't today stays out of the way.
Built for the tablet by the espresso machine, not the laptop in the back office.
01 / Live
Every order, the moment it's paid.
A new order chimes and appears straight away, oldest first, on every screen that has the queue open.
A card order joins the queue once it's actually paid, so the bar never starts a drink for a payment that didn't go through.
Practice orders are marked as practice, and table orders carry their table.
02 / Waiting on
What each order is waiting on.
An order is received, then preparing, then ready, then handed over — and each step answers a different question: is it waiting on the bar, or on the customer?
Marking an order Preparing or Ready tells the customer on their own phone, so nobody has to call a name twice across a crowded room.
When it's handed over, it leaves the queue and joins the list of what was recently fulfilled.
03 / As ordered
The drink as it was ordered.
Every line shows its choices — the oat milk, the extra shot, the note the customer left for the counter — in the same words their receipt uses.
What the customer asked for and what the bar reads are one record, so they can't disagree.
04 / Queue Governor
Busy is a number, not a feeling.
Queue Governor lets you decide what busy means for your shop: once a certain number of orders are open, promise customers a longer wait.
Add as many steps as your counter needs. The ready time every customer is quoted rises and falls with the queue by itself, without anyone remembering to change it.
Only orders the bar is actually working on count — not tomorrow's pre-orders, and not card payments that never went through.
05 / Rush Mode
Rush Mode, for the morning nobody planned.
A coach party, a sick barista, a machine playing up: switch on Rush Mode and every ready time quoted from that moment adds the minutes you choose.
Switch it off and quotes go straight back to normal. Customers are promised what you can actually do, not what you could do yesterday.
06 / Accountable
Handed over by someone.
Fulfilling an order means choosing who handed it over, from the colleagues who are clocked in and have marked themselves available.
So “who made this?” has an answer, and the recently fulfilled list shows it, without anyone signing in again in the middle of a rush.
07 / Today and tomorrow
Tomorrow stays out of today.
BakeAhead pre-orders for tomorrow's pickup never join the daytime queue. They wait in their own standby list, with a production count for whoever is baking.
When the pickup window opens, find an order by its code and hand it over. The morning's walk-ins and last night's orders never tread on each other.
Thought through, underneath
Live means live.
On every screen.
What keeps the tablet by the machine honest when the Wi-Fi isn't.
A screen that doesn't go quiet.
Counter tablets sleep, lose Wi-Fi and wake up again. When the queue reconnects it fetches what it missed rather than trusting that nothing happened.
And it checks in on its own every minute regardless, so the screen by the machine can never quietly fall behind the orders.
The same queue on every screen.
Owners see it in Admin. The team sees it on the Service Dashboard, on a shared tablet at the counter, with only the pages their role allows.
Every screen is showing the same orders, live — not copies of them.
Quieter mornings
The next thing to make
is the next thing shown.
The bar knows what's next. The customer knows when. Nobody has to shout a name twice.
Start free — no card needed. Print your counter sign, put it beside the till, and see what happens.